If you have forgotten the password for your account, you can reset it in just a few steps. Simply follow the instructions below to regain access to your account.
Reset password
- Find the account icon in the top right-hand corner of the page.
- Click on “Forgotten password?” or go directly to Forgotten password.
- Enter the email address for your account.
- You will receive an email allowing you to set your new password.
Frequently asked questions
What should I do if I have forgotten my email address?
Contact customer service. Our staff can usually still restore your account.
I have not received an email
First, check your spam folder. If you cannot find an email there either, try the process again or contact customer service.
Delete account
If you would like to delete your account, please send us an email at kundenservice@conderwines.de.
Further help
If you need further assistance, please contact customer service.
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